This site is provided as a service to the administrators, staff and faculty of the California community college system.

3CMeNow is part of CCC TechConnect hosted by Palomar College

CCC TechConnect is funded from a grant of the California Community Colleges Chancellor's Office

3CMeNow Support: (760) 891-7876

365 South Rancho Santa Fe Rd, Suite 104     San Marcos, CA 92078

Update June 2017

Video Room System Requirements

Videoconference System Specifications

  • H.323 or SIP Videoconference system

  • H.263+, H.264 (720p), H.239 Data Collaboration

  • H.460 Firewall Transversal (optional)

            (For early model Polycom and Tandberg codecs see required codec settings below)


Firewall Port Configuration

Port Range

Protocol

(Inbound

and Outbound) 

 Functionality
Result of Blocking

 

 

 

 

80

 TCP/UDP 

Integrated Web Interface

Cannot control web user interfaces

161 - 162

TCP/UDP

Inbound SNMP/Control

Cannot configure or check status of MCU; Cannot send Traps

443

TCP/UDP

Secure Web Client

Cannot administer MCU

1718 - 1720

TCP/UDP

H.323 Call Set-up

Cannot communicate with gatekeeper

5060

TCP/UDP

SIP Call Set-up

Cannot connect SIP calls over UDP

60000-64999

TCP/UDP

Video, Audio, Presentation, Camera Control

Cannot hear audio and see video or presentation; cannot control camera


Settings for early model Polycom and Tandberg codecs

  1. Enable H.263 video

  2. Disable H.264 video

  3. Disable H.239

  4. Disable H.331

  5. Disable Encryption

  6. Register codec to Gatekeeper IP address provided by 3CMeNow Help Desk

            Reboot codec after entering the IP address for gatekeeper. 

         Once your codec is registered to the gatekeeper, you only need to dial the meeting ID to enter the virtual meeting room.

 

Desktop Client Platform Requirements

Machine Specifications for Standard Definition Experience

  • PC Intel Pentium 4, 3.0 GHz or faster

  • PC AMD Anthion 3.0 GHz or faster

  • PC Intel Centrino Mobile Processor 1.8 GHz or faster

  • Mac with Intel Core Duo 1.8 GHz or faster

  • Netbook Intel Atom Processor 1.6 or faster

  • 1 GB of RAM or more

Machine Specifications for Enhanced Definition Experience

  • PC Intel true dual core processors - Core 2 Duo 1.8 GHz or faster

  • PC AMD true dual core processors - e.g. Phenom 11x4 91 - 2.x GHz or faster

  • Minimum 2 GB of RAM

Machine Specifications for High Definition Experience

  • PC Intel quad core or better processors

  • PC 2nd Generation Intel Core i3, i5 or i7 or newer are recommended for an ultimate experience

  • PC AMD Quad-Core Opteron

  • Mac with Intel Core 2 Duo 2.7 GHz or faster

  • Minimum 2 GB of RAM, 3 GB of RAM or more recommended

Operating Systems (we recommend that you use the latest service pack of Windows operating systems listed in this section)

  • Windows XP (SP3 or higher, 32 and 64 bit)

  • Windows Vista (SP2 or higher, 32 and 64 bit)

  • Windows 7 (32 and 64 bit)

  • Windows 8.0 and 8.1 Desktop mode (32 and 64 Bit)

  • Windows 10 (32 and 64 bit)

  • Macintosh OS X version 10.7 (Lion) or higher, Intel CPU only

Web Browsers

  • Internet Explorer 8 9, 10, 11 (Windows)

  • Firefox v.25 and later (Mac and Windows)

  • Safari v.5 and later (Mac only)

  • Google Chrome v.30 and later (Mac and Windows)

  • Adobe Flash Player v18 and later  (Required for web collaboration)

Webcast / Recordings (required to watch a live webcast or a recorded meeting)

  • Mac: QuickTime v7.4.5 minimum (7.7 recommended)

  • PC: QuickTime 7.4.5 minimum (7.7 recommended)

     Important: QuickTime 10.x is not supported


Note:

  1. It is mandatory to have Internet Explorer installed on your Windows PC in order to install the Desktop Conference Client, even if you choose to access the meeting with an alternate web browser like Firefox, Safari or Chrome
  2. The Desktop Conference Client is tested with the latest browser versions available at the time of release
  3. Any 1080p HD capable webcam is acceptable

  4. 3CMeNow leverages firewall ports 80 or 443 and uses a UDP connection to send and receive media. In some cases for added security these ports may be blocked on your campus. Talk with your campus network administrator if you experience blocked video