3CMeNow Support: (760) 891-7876
This site is provided as a service to the administrators, staff and faculty of the California community college system.
3CMeNow is part of 3C Media Solutions, a service of CCC TechConnect.
CCC TechConnect is funded from a grant of the California Community Colleges Chancellor's Office.
Hosted by Palomar College
Revised September 2017

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3CMeNow Support: (760) 891-7876
This site is provided as a service to the administrators, staff and faculty of the California community college system.
3CMeNow is part of 3C Media Solutions, a service of CCC TechConnect.
CCC TechConnect is funded from a grant of the California Community Colleges Chancellor's Office.
Hosted by Palomar College
Revised September 2017


Video Room System Requirements
Videoconference System Specifications


H.323 or SIP Videoconference system


H.263+, H.264 (720p), H.265 (1080p),H.239 Data Collaboration


H.460 Automatic Firewall Transversal (optional)


            (For early model Polycom and Tandberg codecs see required codec settings below)





Firewall Port Configuration


Port Range


Protocol

(Inbound

and Outbound) 

 Functionality
Result of Blocking


1718 -1720


TCP/UDP


H.323 Call Set-up 


Cannot communicate with gatekeeper.  Unable to receive inbound or make outbound calls








5060


5061


TCP/UDP
SIP Call Set-up
Cannot connect SIP calls over UDP


3230-3360


TCP/UDP


Inbound SNMP/Control


Cannot configure or check status of MCU; Cannot send Traps









Note: Please check your specific endpoint model's  port requirements to find the manufacturer's port requirements within your network.   

Settings for legacy model Polycom and Tandberg codecs


Enable H.263 video


Disable H.264 video


Disable H.239


Disable H.331


Disable Encryption


Register codec to Gatekeeper IP address provided by 3CMeNow Help Desk


            Reboot codec after entering the IP address for gatekeeper. 

         Once your codec is registered to the gatekeeper, you only need to dial the meeting ID to enter the virtual meeting room.


 

Desktop Client Platform Requirements
Machine Specifications for Standard Definition Experience


PC Intel Pentium 4, 3.0 GHz or faster

PC AMD Anthion 3.0 GHz or faster

PC Intel Centrino Mobile Processor 1.8 GHz or faster

Mac with Intel Core Duo 1.8 GHz or faster

Netbook Intel Atom Processor 1.6 or faster

1 GB of RAM or more


Machine Specifications for Enhanced Definition Experience


PC Intel true dual core processors - Core 2 Duo 1.8 GHz or faster

PC AMD true dual core processors - e.g. Phenom 11x4 91 - 2.x GHz or faster

Minimum 2 GB of RAM

Machine Specifications for High Definition Experience


PC Intel quad core or better processors

PC 2nd Generation Intel Core i3, i5 or i7 or newer are recommended for an ultimate experience


PC AMD Quad-Core Opteron

Mac with Intel Core 2 Duo 2.7 GHz or faster


Minimum 2 GB of RAM, 3 GB of RAM or more recommended

Operating Systems (we recommend that you use the latest service pack of Windows operating systems listed in this section)


Windows XP (SP3 or higher, 32 and 64 bit)


Windows Vista (SP2 or higher, 32 and 64 bit)

Windows 7 (32 and 64 bit)


Windows 8.0 and 8.1 Desktop mode (32 and 64 Bit)


Windows 10 (32 and 64 bit)


Macintosh OS X version 10.7 (Lion) or higher, Intel CPU only


Web Browsers

Internet Explorer 8 9, 10, 11 (Windows)


Firefox v.25 and later (Mac and Windows)


Safari v.5 and later (Mac only)


Google Chrome v.30 and later (Mac and Windows)


Adobe Flash Player v18 and later  (Required for web collaboration)


Webcast / Recordings (required to watch a live webcast or a recorded meeting)


Mac: QuickTime v7.4.5 minimum (7.7 recommended)


PC: QuickTime 7.4.5 minimum (7.7 recommended)


     Important: QuickTime 10.x is not supported



Note:


It is mandatory to have Internet Explorer installed on your Windows PC in order to install the Desktop Conference Client, even if you choose to access the meeting with an alternate web browser like Firefox, Safari or Chrome
The Desktop Conference Client is tested with the latest browser versions available at the time of release


Any 1080p HD capable webcam is acceptable


3CMeNow leverages firewall ports 80 or 443 and uses a UDP connection to send and receive media. In some cases for added security these ports may be blocked on your campus. Talk with your campus network administrator if you experience blocked video